Privacy Policy

Last Updated: November 12, 2025

Introduction

Onsite Computers & Requisites Trading LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information:

• Name and contact information (email address, phone number, delivery address)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment providers)
• Order history and purchase records
• Communication preferences

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Creating and managing your account
• Communicating with you about orders, products, and services
• Providing customer support
• Improving our website and services
• Sending promotional materials and newsletters (with your consent)
• Preventing fraud and enhancing security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, IT services)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though this may affect website functionality.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Onsite Computers & Requisites Trading LLC
Office 207, 2nd Floor, Onsite Computers
Lootah Group of Companies Building, Umm Ramool
Dubai, UAE
Email: info@onsitecomputers.ae
Phone: +971 54 565 5305
Trade License No.: 1219011